Shipping policy
Shipping Policy
We do our best to get your PK-Ball gear to you quickly and safely.
Processing Time
Orders are typically processed within 7-10 business days after payment is confirmed.
You’ll receive a confirmation email with tracking details once your order ships.
Delivery Time
U.S. orders: 14 business days via standard shipping.
International orders: 14–21 business days depending on destination and customs.
Please note: Delivery times may vary during holidays or due to courier delays beyond our control.
Shipping Rates
Shipping Rates
U.S. orders: Free standard shipping on all orders over $10 .
Flat-rate shipping of $10 applies to smaller orders.
International shipping: Rates are calculated at checkout based on location and package weight.
Israel Orders:
Free standard shipping on all orders over 400₪ (New Israel Shekels).
Flat-rate shipping of 15.95₪ (New Israel Shekels) applies to smaller orders.
International shipping: Rates are calculated at checkout based on location and package weight.
United Kingdom Orders:
Free standard shipping on all orders over £102.
Flat-rate shipping of £11 applies to smaller orders.
International shipping: Rates are calculated at checkout based on location and package weight.
Tracking
All orders include tracking. Once your order is shipped, you’ll receive an email with a tracking link .
Customs & Duties
International customers are responsible for any import duties or local taxes applied by their country.
Lost or Delayed Packages
If your order hasn’t arrived within the estimated time, contact us at [support@pk-ball.com](mailto:support@pk-ball.com) .
We’ll help locate the shipment or issue a replacement when applicable.
---